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Frequently Asked Questions.

1. Do you guarantee your work?
We provide our clients with 100 percent satisfaction guarantee and warranty on all of our work both quality and safety. Any problems that occur due to faulty workmanship within the first year will be repaired free of charge. Warranty for parts is as per manufacturer's specifications. We meet the full Licensing Requirements of the Electrical Contractor Registration and the Technical Safety BC.

2. What do the colors of the plastic insulation mean on wires?
They are designed to indicate their use. In Canada, the wires carrying current at full voltage are usually red,black and blue. Neutral wires are usually white. Ground wires are usually green or yellow with a green stripe. Much caution must be applied, because wires are not always hooked up correctly. Sometimes there are also older houses wired with the “old” colors.

3. Only part of my home has electricity – what should I do?
If you've lost power in a portion of your home it's likely the result of one of the following:
You've blown a fuse or tripped breaker
You've broken a connector
There's a faulty wire at one of the service leads to your home.

4. What does overlamping mean?
A light fixture has a bulb with a higher wattage than the fixture is designed for. The bulb’s intense heat can scorch or melt the socket and insulation on the fixture’s wires, which increases the risk of arcing — sparks that jump through the air from one wire to another — a chief cause of electrical fires.
Stay within the wattage limit listed on all light fixtures made since 1985. For older, unmarked fixtures, use only 60-watt bulbs or smaller.

5. I have aluminum wiring in my home. What should I do?
You have a type of wiring, used in the 1960s and '70s as a cheap substitute for copper, that is no longer considered safe. Aluminum corrodes when in contact with copper, so connections loosen, which can lead to arcing and fires. If you notice any signs of a problem, have a qualified electrician determine the cause. DO NOT TRY TO DO IT YOURSELF. You could be electrocuted, or you could make the problem worse. Signs of electrical system problems include hot-to-the touch face plates on receptacles or switches;flickering lights; circuits that don’t work;or the smell of burning plastic at outlets or switches.

6. Can I simply upgrade my breaker to one with a higher rating, so to keep it from jumping all the time?
Definitely not! Each breaker in your panel is there for the sole purpose of protecting the wires that run through that particular line. If, for example, the wires are a size that need a 15A breaker to protect them, and you were to switch the breaker to a 20A, you would be causing a potentially dangerous situation. There would be nothing to protect the wires from burning up and taking the whole house with them.

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